CALM in Conflict™ Program Overview
The Navigation Overview offers important tips for navigating through the e-learning program. Modules 1-6 explain the CALM in Conflict™ process with dynamic examples and interactive text boxes that lead you to apply the process to a conflict you may be currently experiencing. A listening assessment and instructive content reviews will ensure that you remember these important concepts. The final module contains an engaging audio-visual conflict with resolution demonstrating the four steps, as well as a guided action plan with dialogue suggestions for resolving conflict.
If you have viewed the Preview page, please begin with Module 2: Clarify.